Welcome to www.shunyaa.online (“Website”). Shunyaa and/or its affiliates provide website features and other products and services to you when you visit or shop at www.shunyaa.online use Shunyaa products or services, or use software provided by Shunyaa in connection with any of the foregoing.

Shunyaa provides the services subject to the following conditions. This user agreement (“Terms and Conditions” or “T&C” or “Terms” or “Agreement”) is between you (“you” or “End User” or “your” or “Buyer” or “Customer” or “Registered User”) and Shunyaa (“Firm” or “us” or “We” or “www.shunyaa.online”). This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned herein below and any other document, the terms contained in the present T&C shall alone prevail for the purposes of usage of the Site.

www.shunyaa.online is an internet based portal owned and operated by Unifi Designs; (hereinafter ‘TDPL) having its registered office at 81/2A, Raja Dinendra Street, Maniktala, Kolkata 700006, West Bengal, India. For the purpose of this User Agreement, Registered User / Guest User and wherever the context so require ‘”you”, “your” shall mean any natural or legal person who is accessing the Website, its contents and using the services offered on or through the Website and has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website as Registered User / Guest User using the computer systems of the Website and accepted this electronic version / electronic record of the User Agreement and has allocated himself/herself a unique identification user name (“User ID” and “Password”) to become Registered User or have been identified as Guest User by providing phone number and email id. Further, reference to “we”, “us”, “our” and “Firm”, “Website”, “TDPL” and “Platform” shall mean Unifi Designs (www.shunyaa.online) and includes its associates, affiliates and subsidiary (ies).

The use of the Website is offered to you conditioned on your ‘Acceptance’ of all the terms, conditions and notices contained in this User Agreement. Upon “Acceptance”, this User Agreement shall be effective and binding upon you along with any amendments made by TDPL at its sole discretion and posted on the Website and you shall not claim invalidity of this User Agreement merely on the grounds that this MOU is being concluded electronically. For the aforesaid purposes, ‘Acceptance’ shall mean your affirmative action in clicking on ‘check box’ and on the ‘continue button’ as provided on the registration page or clicking on ‘Buy Now’ button while transacting as Guest User or any act which reflects your use of the Website or the services provided by the Website or any such other actions that implies your acceptance You hereby further agree that this User Agreement is being concluded and executed at Kolkata. Your use of the Website implies that you agree with the terms of the User Agreement. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement and Rules and Policies as displayed on the Website, please do not click on the “checkbox ” and/or on the “continue” button and/or “Buy Now” button and do not seek to obtain access to or otherwise use the website.

Introduction

The domain name shunyaa.online is registered in the name of Unifi Designs. Its registered office is at 81/2A, Raja Dinendra Street, Maniktala, Kolkata 700006, West Bengal, India. Shunyaa is in the business of selling luxury lifestyles retail products such as apparel and other related goods and has retail store located in Kolkata.

Right to change

Shunyaa reserves the sole right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.

Shipping & processing fee

Our shipping and processing charges are intended to compensate Shunyaa for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy.

Payment

All payments made against the purchases /services on shunyaa.online by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by Shunyaa. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users

Shunyaa may employ PayPal and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by Shunyaa which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

Delivery

Shunyaa endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Shunyaa fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, Shunyaa may at its discretion charge you for additional shipping cost.

Refunds & returns

Shunyaa shall make all endeavors to deliver defect free products to the purchasers. Shunyaa does not take title to any returned items purchased by the user unless the item is received by Shunyaa. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to Shunyaa within 24 hours of its receipt. Any communication received after 24 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered. Shunyaa will not provide the option of exchange for reasons like color mismatch and exchange for size.

No money for the returned product will be refunded, however a credit note will be generated for the value of returned goods.

Shunyaa holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.

Product descriptions

Products displayed on Shunyaa attempts to be as accurate as possible. However, Shunyaa does not warrant those product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Shunyaa is not as described, your sole remedy is to contact Shunyaa within 24 hours of receipt and Shunyaa vests the right to provide a solution as per its discretion. Shunyaa is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

Product compliance

Products displayed/ sold on the Shunyaa website are manufactured/ procured as per the applicable Local Laws of India and are in conformity with the required Indian industry standards.

Product pricing disclaimer

The prices displayed on our website may differ from prices that are available in stores. Further, the prices displayed in our catalogues are quotes which may vary from country to country for the same product. Prices shown on the website both for India and in other International Countries are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.

Inaccuracy disclaimer

From time to time there may be information on our Website or in our catalogue that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Shunyaa reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.

Warranties & liability

All information, content, materials, products (including software) and other services included on or otherwise made available to you by Shunyaa are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. Shunyaa makes no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through Shunyaa, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.

Shunyaa does not warrant that this Website will be constantly available or available at all or that any information on this Website is complete, true, accurate or non-misleading.

We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that your use of this Website is at your sole risk, that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that Shunyaa shall not be liable for any damages of any kind related to your use of this Website.

The information contained in this website is for general information purposes only. The information is provided by www.shunyaa.online, a property of Unifi Designs (Hereinafter referred to as “TDPL”). While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Though Shunyaa shall make all endeavour to protect its websites from any viruses or other illegal use of its website. However, we do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; its servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes or is meant to constitute, the advice of any kind.

All the Products sold on Website shall be solely governed by the Indian Laws. In the event we are unable to deliver such Products due to implications of different territorial laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You. It is YOUR responsibility to ensure that the products purchased on this website are not restricted in your territory. Shunyaa shall not be responsible for any non-compliance with regard to the local laws of that territory for any product available on this website.

Shunyaa will not be liable for any damages of any kind arising from the use of any service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Indemnity

You agree to indemnify and shall not hold Shunyaa (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) for any claim or demand, including but not limited to reasonable attorneys’ fees, or be arising out of or related to your breach of this T&C, or your violation of any law or the rights of a third party or any damage to life and/or property caused by the products delivered.

Breach

In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us.

Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.

Severability

We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforce ability of any remaining condition.

Waiver

The failure by Shunyaa to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by Shunyaa of them or of the right any time subsequent to enforce all Terms and Conditions of this agreement.

Force majeure

Failure on the part of Shunyaa to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against Shunyaa or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of Shunyaa that directly or indirectly hinders or prevents Shunyaa from commencing or proceeding with the consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not, in any event, constitute or be considered an event of Force Majeure.

Dispute resolution

This agreement shall be construed and the legal relations between YOU and Shunyaa hereto shall be determined and governed according to the laws of India. If any dispute arises between you and Shunyaa regarding your use of the Website or Your dealing with Shunyaa in relation to any activity on the Website, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions and/or Privacy Policy including but not limited to the rules and policies contained herein, the dispute shall be subject to the exclusive jurisdiction to the Courts of Kolkata.

Your obligations to pay the Payment Fees shall not be suspended during the pendency of such proceedings.

Grievance

Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to contact@shunyaa.online.

The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.

Governing law

These Terms and Conditions or the documents of third-party payment channels shall be governed and construed in accordance with the laws of India.

This document is an electronic record in terms of Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures.