• Is my personal information kept private?

    Please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. For more information, please read our Privacy Policy in full.

  • Do you ship to my country?

    We ship worldwide.

  • How much will i be charged for shipping?

    We offer Free Shipping on all orders.

    There is a nominal charge for international deliveries depending on the volumetric weight of the parcel, free for order value above 50,000 INR

    International logistic partner for us is SHIPROCKET, DHL, FEDEX, UPS as per best services available to your address.

    For international orders (Outside India), any customs charges need to be taken care of by the customer.

  • When will i receive my order?

    Delivery times vary by item, label and country. For delivery, we typically take 3 – 9 weeks from the time the order is placed. You can check the estimated delivery time on the specific item’s description page or in the order status in your account for items that you have ordered.

  • What payment methods can i use?

    You may opt for any of the following channels:

    • Credit /debit card
    • Net banking
    • Pay-pal
    • Store credits (in case of returns)

    We accept Visa, MasterCard, American Express, Visa Debit, Visa Delta, Electron and PayPal. All payments are processed through a secure checkout system.

    To ensure that you don’t experience any delays to your order, please make sure all your details are entered correctly.

  • Can i change/cancel or update my order?

    Yes, you can change your order only within 24 hours. Any difference in price of the revised order shall be payable prior to the order confirmation, however if the price of the new order is lesser than the original order, a credit note will be issued against the balance amount which will be redeemable at our website for a period of 3 months from the date of issue of credit note.

  • How can i track my order?

    Once your order is shipped, we will share the dispatch/tracking details for your reference over an e-mail which you can track on our courier partner’s website..

  • Is it possible to make custom fit garment?

    We celebrate ‘everybody’ and we want to make sure your garment fits perfectly. Yet would request you to properly go through the size chart, customization will only be applied for smaller and larger sizes not provided in our chart.

    To customize any order, you need to mail us at: contact@shunyaa.online

    PLEASE NOTE: All customization will be subject to approval.

  • Can i return a product?

    Kindly read the refunds & returns section in terms and conditions.

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